:
Controversial?
Wouldn't have a clue.
Metal?
No.
Crap?
Yes.
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That's your opinion of them. Stop being anal and accept that your opinion is not factual information.
And actually, if we're going to get picky over details, they are in a genre called NuMetal, which is a subgenre of Heavy Metal. So actually, they are Metal, in the non literal sense..