I think, given how difficult it is for most projects to get funding, asking for more gives the impression of being ungrateful. This is an industry that is saturated by greed, and not everyone has the blind faith in Double Fine that you do.
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If you were a backer you would already have that information. I know exactly what is done, and what is still needed to do.
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But they're planning to use Steam to try and get more people to fund their game. Those people haven't been given that information (yet). It just looks like they're being somewhat nonchalant about the news that the millions of dollars that they claimed would make Broken Age as good as it could possibly be suddenly isn't enough to do that. Nonchalance may be part of their character, but you can't be surprised if it upsets some people.
Yes, the game hasn't become any worse. Yes, all the money donated is still being used as intended. But there's such a thing as diminishing returns, and people are going to be more stingy about giving money to a project that already has earned more money than most people in their lifetime.
Just for the record, I quite like Double Fine, but am fairly indifferent about Broken Age. I hope it doesn't turn into too much of a car crash, and I hope that DF and all their backers are happy with what gets made, but I've got no emotional or monetary investment in it.