That isn't true any more. Some streams have a very low delay, and streamers have much more control over it now.
I'd guess the delay comes down to the Playstation streaming. Like other people have said the PS4 streaming overlay just looks a bit crappy, so really think about a capture card and moving away from that ASAP. Even a chill community stream benefits a lot from simple things like having different scenes. Plus once you have a good setup it will in theory be easy to switch away from PS4 streams to basically anything else.
I also have some advice on handling chat. The most important thing is to not try to read and respond to everything. Don't apologize when you stop reading chat to focus on the game. The best streams I've seen - and been involved in - have a certain flow of content. The Oddworld games have a fair bit of downtime, plenty of opportunities to make some space and interact with people, but the chat can tell when something important or interesting is happening.
One much smaller thing I think could be better is to say people's usernames when talking to them in chat. Chat is always out of sync with the stream, and even though with the PS4 overlay we can see exactly where the streamer is with chat I find it still just makes more sense if everyone is 100% clear on who you're addressing. Obviously this doesn't apply all the time, but it's something I've noticed a lot of good streamers do.
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