Also, the reason they didn't interact before, I would imagine, is the publisher model didn't allow it. I mean Lorne's talked a lot about how the direction of Munch to 3D and Stranger as a FPS hybrid were to do with changes in market and how big publishers like to control the level of information and interaction with the fanbase. And he's also talked about how he was surprised fans wanted to see a return to the old 2D platforming gameplay or even a remake of Abe.
So it seems like OWI's interaction with the fanbase, on a regular basis, was just something that wasn't really viable back then.
Also, since JAW is remaking an old classic it makes sense that fan interaction would be rather important.
But, to be fair, they did have Dear Alf!
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