You said that your name was "matteus" and that when people confused you with "matthew" it annoyed you... yet you signed your name as Matthew. What's up with this?
And as for your MP3 player, I'm sorry to say it, but it's basically died. You will be entitled to a replacement if you get in contact with the company.about it (don't bother with help forums though, go through the proper contacts to get the thing replaced, like call them, get the address, and post them the faulty one, or if you bought it from a shop then send it back there to have it replaced).
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