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Why should I tell you what you should be doing? You should be the ones who tell me what you do. Not the opposite.
It's plain and obvious to most people, what a moderator should do. It's in the name. But most the moderators here don't calm the situation down immediately, they just argue until they win and can go on some kind of ego power trip. Which could go one of two ways, one way being where the problem just escalates into a full blown fight, and the other way being where the moderators win the argument, and the person causing the problem gets even more pissed off.
I've seen this happen on countless occasions.
There are what, 6, 8 staff here? That's more than enough to moderate the 10 or 20 people that log on each day. It would be pathetic for you or anyone else to give any kind of excuse as to why the moderators do so little.
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Well I must say (not trying to start another arguement), I try to make peace in these topics as much as in my own ability. It may not always work but I try to. I dont think abusing my power has ever crossed my mind, even when people may do stuff that is not always the best, I try to always keep a friendly way about me, and not be a jerk or give long lectures like I used to when I was a couple years younger. You may not believe that is possible, but thats your opinion and I respect that.