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-   -   Valve fucked up (http://www.oddworldforums.net/showthread.php?t=19444)

Havoc 07-27-2010 06:24 AM

Valve fucked up
 
:

Valve is offering free copies of Left 4 Dead 2 to Steam users who have recently found themselves banned from Call of Duty: Modern Warfare 2 due to a glitch. The erroneous bans have since been reversed, and company president Gabe Newell sent an apology letter to those affected.

According to Newell, the bans affected about 12,000 users over a two-week period, many of whom publicized the issue via forum discussions and tips to consumer news sites. Each affected user received an email from Newell explaining the tech snafu and offering two free Left 4 Dead 2 games, with one that can be gifted to a friend.

"This was our mistake, and I apologize for any frustration or angst it may have caused you," wrote Newell in his letter, published by numerous consumer media outlets including Kotaku.

"The problem was that Steam would fail a signature check between the disk version of a DLL and a latent memory version," he explained. "This was caused by a combination of conditions occurring while Steam was updating the disk image of a game."

Newell clarified that the error wasn't something inherent to Modern Warfare 2, and said Steam allows Valve to identify and reverse erroneous bans.

He said affected users who did not already own a copy of Left 4 Dead 2, the latest in the company's popular multiplayer zombie shooter franchise, would find a copy already waiting for download in their library, and that they could access a code to share with a buddy via Steam's gift and guest pass management center.
One of the reasons I love Valve. Like any other company they fuck up once in a while, but when they do it on a scale of this size at least they have the balls to come out and say; we fucked up, have two copies of our best selling title for free. Go Valve :D.

Hobo 07-27-2010 06:50 AM

Nice blogpost

Wil 07-27-2010 06:59 AM

What about the poor users who already own L4D4 and don't have any friends? How inconsiderate of Valve.

Hazel-Rah 07-27-2010 08:50 AM

That's very amiable of them

T-nex 07-27-2010 08:57 AM

Actually it's just a marketing ploy to keep their customers. What's one game lost compared to a lifetime customer lost? And their image of course. This is why games should be available by login. Well it's different when it's a strictly online game I guess. I dunno if Modern Warfare is an Online game only.

Either way.

Edit: What would have been noble, would be getting Starcraft for free. Yummy, yummy Starcraft.

King Oddy 07-27-2010 11:03 AM

Ironically, if I had MW2 on Steam and had this glitch, I'd have said this:

"Ok, I'll have a free copy of L4D2. No, not the MW2 patch. Just L4D. Thanks."

OANST 07-27-2010 11:14 AM

Dear, sweet Irony. How have you been? I've been well. I thought I would let you know that you've been on my mind a lot lately. I know, I know. Things haven't gone well between us in the past, but I've thought of a solution to this problem.

Change. That's right. Change. I really like the idea of you, and the way that you taste on my lips, but I can't abide the fact that you hardly ever are what I want you to be. From this point on I will need you to dress up as Coincidence and talk like Good Fortune.

I'm glad that we could have this talk, and I look forward to a long and healthy relationship with you.

Love,
King Oddy
xoxoxoxoxoxoxoxoxoxo

looney-bin 07-29-2010 06:59 AM

Gabe is a pretty cool guy, giving out free games like that. You wouldn't get that from many other companies

King Oddy 07-29-2010 07:43 AM

:

()
Dear, sweet Irony. How have you been? I've been well. I thought I would let you know that you've been on my mind a lot lately. I know, I know. Things haven't gone well between us in the past, but I've thought of a solution to this problem.

Change. That's right. Change. I really like the idea of you, and the way that you taste on my lips, but I can't abide the fact that you hardly ever are what I want you to be. From this point on I will need you to dress up as Coincidence and talk like Good Fortune.

I'm glad that we could have this talk, and I look forward to a long and healthy relationship with you.

Love,
King Oddy
xoxoxoxoxoxoxoxoxoxo

Huh wha.

Crashpunk 07-30-2010 01:41 AM

Vavle has also fucked up again, There is a item drop bug on TF2 and Valve don't know anything about it.

Wings of Fire 07-30-2010 07:23 AM

:

()
Vavle has also fucked up again, There is a item drop bug on TF2 and Valve don't know anything about it.

A bug?

On a computer game that's constantly updated?

The tragedy!

Josh 07-30-2010 07:28 AM

It's not that one that causes you to get shit-tons of items is it? The horror...

King Oddy 07-30-2010 10:54 AM

THE WORLD IS ENDING GARHRGHHRHGGHFRTHGH.

Crashpunk 07-30-2010 12:07 PM

The Sarcasm is killing me...

GABBITS OWN 07-31-2010 01:11 AM

Is that sarcasm?...

Josh 07-31-2010 02:27 AM

No, sarcasm actually sprung to life and attacked him. He bled to death. Because of the attack, more Sarcasm has been given inspiration to disobey their masters. With the rise of attacks of Sarcasm, many have been sent back to their ancestors country of origin; Oxford, where they make the dictionaries. Of course, the upper-class don't want any Sarcasm disturbing the peace and are starting to get violent, attacking the Sarcasm shanty towns with mouldy copies of the Guardian. An all out war has started in Oxford over who is superior. But, in the thick of this war, the upper-class were found out to be horrible racists (everybody else already knew this, but the upper-class denied it) and have started to segregate the Sarcasm so they can't win the war. Sarcasm has survived to this day, allowed to live in certain areas permitted by the Oxford County Council.

MeechMunchie 07-31-2010 05:14 AM

I really hope that shit's all copied and pasted.

King Oddy 07-31-2010 07:24 AM

I feel really tempted to trGAYUGYGHYGYHHHHHHHHHHHH

http://i21.photobucket.com/albums/b2...ollface_HD.jpg

PWRAAAAAAAAAAAAAAAAAAAWBLEM.

Josh 07-31-2010 07:27 AM

:

()
I really hope that shit's all copied and pasted.

Nope, wrote the whole thing in about 7 minutes.